Terms of service

Terms of Service

Welcome to zenvani. These Terms of Service (“Terms”) govern your access to and use of our website and services related to the purchase of natural Miswak Siwak wooden toothbrushes with handles and other handmade eco-friendly oral care products. By placing an order with us, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

zenvani is committed to providing quality handmade eco-friendly oral care products that include natural Miswak Siwak wooden toothbrushes. Our contact details are as follows:

Email: zenvani@wshu.net
Phone: 0161 626 9842
Address: 14 Dale Street, Manchester, M1 1JA, United Kingdom

2. Orders and Payment

All orders placed through our website shall be subject to product availability and acceptance by zenvani. We accept payments exclusively via PayPal. By choosing PayPal as your payment method, you agree to comply with PayPal’s terms and conditions.

Upon placing an order, you authorize us to charge the agreed amount through PayPal. The purchase price will be clearly displayed during checkout, inclusive of any applicable taxes or fees.

3. Product Description

Our products are natural and handmade eco-friendly oral care items, primarily featuring Miswak Siwak wooden toothbrushes with handles. While we strive to provide accurate product descriptions and images, slight variations may occur due to the handmade nature of the items.

4. Shipping and Delivery

Shipping timelines and policies will be communicated at the time of order confirmation. We endeavor to dispatch orders promptly but do not guarantee specific delivery dates or times. Responsibility for any delays caused by third-party carriers or unforeseen circumstances is limited.

5. Returns and Refunds

We value your satisfaction. If you receive damaged or defective products, please contact us at zenvani@wshu.net within 7 calendar days of receipt with your order details and description of the issue. Returns or exchanges will be considered on a case-by-case basis at our sole discretion.

Refunds will be processed through PayPal if approved and may take several business days to reflect in your account. Please note that shipping fees are generally non-refundable.

6. Intellectual Property

All content, including text, images, product designs, and logos displayed on the zenvani website are owned by or licensed to zenvani. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, zenvani shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability for any direct damages shall be limited to the purchase price paid for the product in question.

8. Disclaimer

Our natural Miswak Siwak wooden toothbrushes and related products are offered as eco-friendly oral care options. We do not make any medical claims or guarantees regarding health benefits. Please consult a qualified healthcare professional for any oral health concerns.

9. Governing Law

These Terms and your use of zenvani’s services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Manchester.

10. Changes to Terms

zenvani reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of our services following any changes constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: zenvani@wshu.net
Phone: 0161 626 9842
Address: 14 Dale Street, Manchester, M1 1JA, United Kingdom

Thank you for choosing zenvani for your eco-friendly oral care needs.